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Business coaching process

30 March 2009

This article describes the structure of business coaching and how it all works. It starts with overall support that my clients receive in terms of the support that you receive, focusing on what you want to achieve, goals, improved communication, more profitable business, more resourceful behaviour, generating more creativity, having more time and more success. This description also includes the format of the sessions starting with a “try before you buy” discovery session, the use of profiles and the T-GROW coaching model.

After reading this you will have a good understanding of:

the support offered by myself during the coaching
the format used for the coaching
the use of profiling as a huge added-value of my coaching
the use of T-GROW as a coaching model
the wide range of Coaching Topics and Core Descriptors involved in Business Coaching with me

Business coaching structure

Coaching support

Pressure of work for the majority of people require that efficient, helpful, supportive and effective methods are used to coach people, such as:-
Supporting the client, their resourcefulness and creativity by being the client’s biggest fan
Focusing on what is important for them and their job
Generating a personal vision of where they want to get to
Assisting with prioritising personal beliefs and values, and aligning them with the company culture
Creating different perspectives for communication, behaviour, delegation and motivating team members
Working with them on how “to plan the time to plan”
Collaborating with action plans and goal setting
Recommending regular reading and learning

Coaching format
1. A “try before you buy” session would be arranged, preferably face to face or if that is difficult on the phone, to find out if there is some chemistry between us and to begin to build a relationship of trust. A typical session would include :-

Introductions and a bit about each other
A little about how Coaching works and what the sessions will cover
Clarification as to what the desired aims and objectives are of the coaching
An explanation about the fact that the Client is always in control and that all sessions are totally confidential
Timings, costs involved and agreement of the first four dates
Arrange completion of Profile assessments

2. Most times these “try before you buy” sessions turn into coaching sessions, as clients feel comfortable and want to get started right away. They realise that there is no time like the present to get stuff sorted out and I am unable to stop myself helping clients, who obviously need solutions, so we begin to create them there and then. As I earn a living from coaching, the agreement has to be that if you are not completely happy with the process and my coaching then you don’t have to pay anything for the “try before you buy” session. If you do like it then you pay the rate we agree.

3. On agreement that we meet again, the next session would include :-

Feedback and discussion of the Profile reports, which could take approximately two sessions, depending upon time availability and characteristics of the client
Further discussion about the outcomes and timescales that were wanted/needed from the Coaching
Completion of personal details

4. All sessions are based around the “T GROW” structure and would include any of the headings from the enclosed list of Coaching Programme Core Descriptors and Topics – see enclosed – and would include:

Time Management
Discovering key Attitudes
Values, Beliefs and Core Competencies
Future Life and Career Planning
Goal setting
Promoting Fun and Self Motivation
Reducing Stress
Identifying individual training needs and increasing self-confidence
Changing behaviours and style of communication.